Website terms of use

Last updated: 26 May 2026

These Terms of use govern access to, browsing of and use of the Innovando GmbH website. The document defines the general conditions applicable to navigation, the use of published content, links to external resources, intellectual property and the limitations of liability connected to the use of the website.

By accessing the website and consulting its content, the user agrees to use the published information in a proper, lawful, responsible manner consistent with these conditions. If the user does not intend to accept these Terms of use, they are invited not to use the website.

1. Website owner

The website is managed by:

Innovando GmbH
Loretto 4
9108 Gonten
Appenzell Innerrhoden
Switzerland

• Phone: +41 (0)71 794 15 00
• Email: privacy@innovando.swiss
• Website: https://innovando.swiss

2. Scope of application

These Terms of use apply to the Innovando GmbH website and to the pages, content, documents, images, texts, informational sections and digital elements published directly under the responsibility of Innovando GmbH.

The Terms of use do not govern any specific contractual agreements concluded between Innovando GmbH and clients, partners, suppliers or other parties. In the presence of a contract, an accepted proposal, specific general terms or other written agreements, the provisions agreed between the parties shall prevail.

These Terms of use do not apply to third-party websites, platforms, services or content accessible through external links. Such parties remain independently responsible for their own terms of use, privacy notices and operating methods.

3. Permitted use of the website

The user may consult the website for informational, professional, institutional, commercial or in-depth purposes relating to the services, content, activities and corporate identity of Innovando GmbH.

The user may view pages, read content, use available links, submit requests through the forms provided and contact Innovando GmbH through the channels indicated.

Use of the website must take place in compliance with the law, the rights of Innovando GmbH, the rights of third parties, the security of the digital infrastructure and the normal rules of fairness in online browsing.

4. Prohibited use of the website

It is prohibited to use the website in an unlawful, abusive, harmful, fraudulent manner or in breach of these conditions.

In particular, the user may not:

• access or attempt to access systems, restricted areas, servers, databases or technical components of the website without authorisation;
• interfere with the functioning of the website, servers or digital infrastructure;
• use automated tools, bots, scrapers, crawlers or similar systems to extract content on a massive or unauthorised basis;
• copy, reproduce, distribute or reuse website content for commercial purposes without authorisation;
• alter, damage, overload or compromise the availability of the website;
• enter false, unlawful, offensive, defamatory, abusive, irrelevant or technically harmful content in the forms;
• use the website to send spam, malware, malicious code, phishing attempts or unauthorised communications;
• use the published content in such a way as to suggest non-existent relationships of affiliation, approval, partnership or representation.

Innovando GmbH reserves the right to adopt technical, organisational or legal measures to protect the website, its content and its infrastructure from improper use.

5. Nature of the published content

The content of the website is prepared with professional care and may concern communication, digital strategy, branding, online presence, web development, data, compliance, editorial content, automation, digital tools and business processes.

Such content has informational, descriptive, institutional, editorial or generally commercial purposes. It does not automatically constitute personalised consulting, a binding recommendation, or legal, tax, financial, technical or strategic advice applicable without further verification.

Each piece of content must be interpreted in its own context. Different business, technical, regulatory or organisational situations require specific assessments and, where necessary, a dedicated professional engagement.

6. Services described on the website

The service descriptions published on the website serve to present areas of expertise, working methods, professional activities, consulting approaches and possible areas of intervention by Innovando GmbH.

Such descriptions do not automatically constitute a binding offer. The actual conditions of a service, including operational scope, timing, costs, responsibilities, deliverables and execution methods, are defined case by case through a proposal, written confirmation, contract or specific agreement between the parties.

Innovando GmbH may modify, update, suspend or remove service descriptions, content, pages, sections or website functionalities at any time.

7. Intellectual property

Unless otherwise indicated, texts, images, content structure, layout, graphic elements, visual components, documents, names, logos, distinctive signs, editorial materials and content published on the website are the property of Innovando GmbH or are used on the basis of legitimate rights, licences or authorisations.

The reproduction, distribution, modification, publication, systematic extraction, commercial reuse or unauthorised exploitation of website content is prohibited, except with the written consent of Innovando GmbH or within the limits permitted by applicable legislation.

The user may consult the website for personal, internal professional and non-commercial use, provided that they do not alter the content, remove ownership notices or use the material in a way that harms the rights of Innovando GmbH or third parties.

8. Trademarks, trade names and references to third parties

Any trademarks, trade names, logos, products, services, platforms, software tools or third-party names mentioned on the website belong to their respective owners.

The presence of references to third parties does not automatically imply affiliation, sponsorship, approval, partnership or commercial relationship between Innovando GmbH and the respective owners, unless expressly stated otherwise.

References to external tools, platforms or services may be used for descriptive, technical, comparative, informational or operational purposes.

9. Links to external websites

The website may contain links to websites, platforms, documents, social networks, tools or external resources managed by third parties.

Such links are provided for the user’s convenience, further information, reference, documentation or informational continuity. Innovando GmbH does not necessarily control the content, availability, security, terms of use, privacy policies or operating practices of external websites.

Access to third-party websites takes place under the user’s responsibility. Innovando GmbH is not responsible for the content, services, statements, products, changes or any consequences arising from the use of external resources not managed directly by the company.

10. Forms, requests and communications sent by the user

The website may provide contact forms, information requests, assessment requests or similar tools through which the user may send data, messages, business information or professional requests.

The user undertakes to provide information that is correct, relevant, up to date and not harmful to the rights of third parties. The user must not send unlawful, offensive, defamatory, confidential without authorisation, technically harmful or irrelevant content in relation to the request.

Submitting a request through the website does not automatically establish a contractual relationship with Innovando GmbH. Any professional relationship arises only following express acceptance, written confirmation, approved proposal, contract or specific agreement.

For information on the processing of personal data transmitted through forms or communications, please consult the Privacy policy

11. Personal data protection

The processing of personal data collected through the website takes place as indicated in the Privacy policy.

The Privacy policy describes, among other aspects, the categories of data processed, the purposes of processing, the legal bases, the recipients of the data, any international transfers, the retention period, the security measures and the rights of the data subject.

12. Cookies and consent

The website may use cookies and similar technologies for technical, statistical, security, consent management and, where applicable, further purposes declared in the Cookie policy.

Cookies necessary for the functioning of the website may be active without prior consent. Statistical cookies, company identification tools, third-party technologies or other non-essential tools are managed according to the preferences expressed by the user through the consent system, where required.

For more information on the use of cookies, Google Analytics, Google Tag Manager, Google Search Console, Leadinfo and consent management, please consult the Cookie policy

13. Website availability and security

Innovando GmbH is committed to keeping the website accessible, secure, updated and functioning. However, it cannot guarantee uninterrupted availability, absolute absence of errors, permanent continuity or compatibility with every device, browser, operating system or technical configuration.

The website may be temporarily unavailable due to maintenance, updates, technical interventions, security issues, infrastructure malfunctions, force majeure events or external services not directly controlled by Innovando GmbH.

The user is invited to use updated devices, recent browsers, secure connections and prudent behaviour while browsing and sending information online.

14. Limitation of liability

Within the limits permitted by applicable legislation, Innovando GmbH is not liable for direct, indirect, incidental, consequential, economic, reputational, technical or commercial damages arising from the use of the website, the inability to access it, exclusive reliance on the published content or the use of information without adequate professional verification.

This limitation does not exclude liability that cannot be excluded under applicable law, nor does it apply in cases of wilful misconduct or gross negligence, where established according to the rules in force.

For broader provisions on the limitations of liability relating to the content published on the website, please consult the Disclaimer

15. Suspension, modification or interruption of the website

Innovando GmbH may modify, update, suspend, limit or discontinue, in whole or in part, the website, its functionalities, its content or its sections, at any time and without obligation to give prior notice.

Such changes may be due to technical, organisational, editorial, commercial, regulatory, security or maintenance needs.

Innovando GmbH is not obliged to keep specific content, pages, documents, informational services or website functionalities permanently available, except where mandatory obligations or specific agreements provide otherwise.

16. Breach of the Terms of use

In the event of a breach of these Terms of use, Innovando GmbH reserves the right to adopt measures appropriate to protect the website, its rights, its infrastructure, its content and the rights of third parties.

Such measures may include, by way of example, access limitation, technical blocking, removal of content sent by the user, reporting to the competent authorities or legal action, where necessary and proportionate.

17. Changes to the Terms of use

Innovando GmbH may modify, update or supplement these Terms of use at any time in the event of technical, organisational, regulatory, editorial or commercial changes.

The update date indicated at the beginning of the document makes it possible to verify when the Terms of use were last modified.

The user is invited to consult this page periodically to review any updates.

18. Applicable law

Subject to any applicable mandatory provisions or specific agreements to the contrary, these Terms of use are governed by Swiss law.

Any specific contractual relationships between Innovando GmbH and clients, partners, suppliers or other parties may provide for additional or different terms concerning applicable law, jurisdiction, liability and operating procedures.

19. Jurisdiction

For any disputes relating to the use of the website, the published content or the interpretation of these Terms of use, the jurisdiction of the Swiss courts remains reserved according to the applicable rules and within the limits permitted by law.

Any specific contractual agreements may provide for additional or different provisions concerning jurisdiction.

20. Related legal pages

For information on the company identification and legal details of Innovando GmbH, please consult the Imprint:

/compliance-policy-legali-e-standard-etici/imprint-e-informazioni-legali/

• For information on the processing of personal data, please consult the Privacy policy
• For information on the use of cookies and consent management, please consult the Cookie policy
• For information on the limitations of liability relating to the content published on the website, please consult the Disclaimer

21. Contacts

For questions relating to these Terms of use or to the use of the website, please contact:

Innovando GmbH
Loretto 4
9108 Gonten
Appenzell Innerrhoden
Switzerland

• Phone: +41 (0)71 794 15 00
• Email: privacy@innovando.swiss
• Website: https://innovando.swiss